Frequently Asked Questions


Misc. (1)

Definitely. We recommend that you have all of the resumes saved into a folder on your computer.

Then while logged in CATS, go to > Candidates > Import Documents > Mass Resume Import > Import Resume Documents.

Browse to find your resumes and upload, then Continue. CATS will automatically convert the resumes into candidates, parse the resumes for searching later, and attach the resume to the candidate's profile.

Accepted resume formats: Word 2003 (.doc), PDF, Text (.txt), Rich-Text (.rtf), HTML (.html)

Pre-sales (1)

We generally don't share customer information for referral, primarily because at our price point, we don't employ a sales team or put much effort into actively selling our product and we just don't have enough time to collect and index customers willing to act as referrals.

With the free version that we offer and the demo of our professional product when you sign up for the free version, you can get started without ever entering any payment info or talking to a sales rep. We feel putting all our resources into product development and support is far better than a bloated sales team offensively trying to shove our product down people's throats. And, if you put some effort into the system and decide that you don't like it, we offer open format backups that are easily imported into any of our competitors.

If you are really interested, we could probably rally someone up, but I'd first suggest just googling our name or posting on our public forms as there are a large number of private blogs and reviews written by actual users spread across the Internet already.

We have implemented a new feature called "Tasks", which are like activities that you can "check off" once completed. When viewing a candidate, contact, job order or company record, look on the upper right hand corner for two small icons.

When you hover the icon that looks like a check box, it should pop up with a description: "Add a Task". You create a task like an activity, once it's been created it will show up on the record itself, in Activities -> My Tasks and in your email inbox. When you're done, check the green checkbox to mark it completed.

Tasks can be also be assigned to other users.

Site Administrators have the ability to add, modify and delete users. The amount account holders pay each billing cycle is based on the number of "licenses" he or she has purchased.

An account can have two licenses and are using both licenses (resulting in two users) For one reason or another, the Site Administrator may decide to either disable or delete one of the users. In cases like this, the Site Admin may have decided to disable one user by replacing him/her with another new user, who takes up that second license. If this is the case, no further action is needed to change the billing.

However, if the Site Admin decides to totally delete or disable the 2nd user (and wants this change to reflect in billing), he or she will need to go to My Account and change the number of user licenses accordingly. Using this procedure will ensure that the account will not be charged for the deleted user during the next billing cycle.

The ability to disable users allow Site Admins to re-instate the user's account and keep their work history, if needed. On the other hand, prior to deleting a user, we suggest transferring the data or work history of that user into an existing user. Once a user is deleted, it cannot be undone.